New Busstand, Salem. info@coimbatorejewellers.com

Frequently Asked Questions

Yes, all our gold jewellery carries the BIS (Bureau of Indian Standards) Hallmark certification. This ensures that the purity of the gold is verified and meets government standards.

The hallmark includes details like the BIS logo, purity grade (like 22K or 18K), the jeweller’s identification mark, and the year of hallmarking. Always ask for the hallmark before purchasing any gold item, and we’re proud to say — you’ll find it on every gold piece at Coimbatore Jewellery.

Yes, we offer both exchange and buy-back options based on the current market price of gold on the date of transaction.

For exchange, the value of your old gold is calculated after checking purity and weight, and you can use this amount towards a new purchase. For buy-back, we provide cash or bank transfer (subject to identity proof and bill availability).

Even if you haven’t purchased the gold from us, we still accept it — after proper testing using our digital purity machines. Transparency is our priority.

Absolutely! At Coimbatore Jewellery, we encourage custom orders. Whether you want to bring a design from Pinterest, modify your grandmother’s vintage piece, or create a completely new concept — we’ve got you covered.

Our in-house design team will sit with you, understand your idea, and show you a 3D render of the final design before we begin. Once confirmed, our karigars (craftsmen) begin working on your custom piece.

Custom orders may take 7–21 days depending on complexity, and we ensure you’re updated at every step. This way, the final piece feels truly personal — because it is.

Yes, we specialize in wedding and family bulk jewellery orders. From traditional bridal sets to groom accessories, return gifts, bridesmaid bangles, and even silver articles — we offer complete wedding packages.

For family events where multiple people buy together (like cousin weddings or joint families), we provide a consolidated billing and discounts. You can even pre-book your items and collect them later based on muhurtham dates.

We also offer locker-safe packaging, engraving for gifts, and flexible delivery for outstation families. Our goal is to reduce your wedding shopping stress — not add to it.

We accept all major payment options, including:
  • Cash (up to legal limits)
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Credit & Debit Cards (Visa, MasterCard, RuPay)
  • NEFT / IMPS / RTGS

We also offer EMI options on select cards and easy gold saving schemes that help you plan your purchase over 11 months with bonus benefits in the final month.

For purchases above ₹2 lakhs, PAN card is mandatory as per government rules.